In an age where digital information holds supreme power, where Content Management Systems (CMS) are a key element in content development strategies and expanding online presence of business newsrooms, Neko joined TechX to deploy a meeting assistant powered by GenAI to solve the challenges businesses are facing.

CMS, the trend of modern newsrooms

In the digital era, satisfying readers’ need for quick and convenient access to electronic newspapers has become an urgent requirement. Traditional production and publishing processes are gradually becoming obsolete, requiring newsrooms to adapt quickly to readers’ ever-changing tastes. To achieve this, workflow optimization combined with intelligent automation using advanced technologies such as AI has become an indispensable strategic solution.

In an era where digital information holds supreme power, Content Management Systems (CMS) have emerged as a key element in the strategy of developing content and expanding online presence of editorial offices. The CMS system is not simply a tool, but also a core platform in managing and distributing multi-platform digital content. CMS helps users create, edit, organize and publish content smoothly, ensuring that websites and online portals are always maintained at their best.

TechX cooperates with Neko to integrate AWS’s GenAI into CMS software

As one of the pioneers in comprehensive digital transformation for press agencies in Vietnam, Neko Technology has developed ONECMS software – a specialized content management solution specifically for the press industry. ONECMS helps reporters and editors perform operations quickly, accurately, and effectively, optimizing processing time while still ensuring the highest quality and productivity of work.

However, managing documents and tracking work in meetings, seminars, and interviews using both Vietnamese and English is still a big challenge, requiring an advanced technology solution that can integrate smoothly with ONECMS. , to optimize workflow and improve overall productivity. The traditional process not only takes a lot of time but also has many potential risks of errors, affecting the quality of decision-making and project progress.

As a leading partner in Vietnam in deploying infrastructure and data analysis services and GenAI applications on the AWS cloud platform, TechX is proud to become a trusted partner, accompanying Neko. in this project. Neko’s team coordinated with experts from TechX to conduct a survey and evaluate operational requirements, and sketch out detailed scenarios based on actual needs, thereby proposing support implementation. Meeting management powered by GenAI to solve the challenges customers are facing.

Deploy a smart data-driven “meeting assistant” solution

TechX has implemented a roadmap to integrate GenAI into ONECMS with two clear phases: a short-term phase to immediately optimize processes and a long-term phase to create sustainable improvements in work efficiency. work and meetings for the editorial office. This roadmap includes integrating GenAI with existing systems, combined with building an advanced data analytics platform, supporting data-driven strategic decision making.

In particular, TechX applies Xdata – a comprehensive data management platform from Data Warehouse, Data Integration, ETL process (Extract, Transform, Load), Data Lake. Lake) and BI (Business Intelligence). This solution not only helps customers manage data more effectively but also builds a solid foundation for GenAI and Natural Language Processing (NLP) deployment.

It is known that TechX has typically taken advantage of AWS native services: AWS Glue/EMR is used in data processing, and Amazon Bedrock, Amazon SageMaker JumpStart are applied to support translation and meeting summaries featured. Thanks to that, the smart virtual assistant can perform tasks like a professional meeting secretary: record meetings in real-time, translate content between multiple languages, and facilitate seamless communication for Multilingual teams – this is especially important for online newsrooms operating on a global scale.

In addition, this “editorial assistant” can also summarize main discussion points and create automatic meeting minutes, helping editors and reporters quickly grasp core content without losing time. much time. At the same time, it also helps identify and track tasks, automatically assign tasks and send reminders to ensure work is completed on time.

Results 

GenAI solution integrated with ONECMS software not only helps users solve current challenges in meeting and press content management, but also opens up many new opportunities in optimizing work processes. Reduce the time spent synthesizing documents after meetings by 30%, allowing employees to focus on higher-value tasks and decisions, improving operational efficiency and competitiveness. Besides, translating content between multiple languages ​​improves communication and collaboration in multilingual teams, leading to more effective and productive meetings.

The successful implementation of the core capabilities for the meeting assistant powered by GenAI, aligns with the Company’s long-term strategic goals of automation and improved efficiency. Expressly, more than 80% of employees who have experienced the solution agree that thanks to accurate and consistent meeting notes from the intelligent virtual assistant, they have shortened work tracking time, ensuring tasks are completed promptly, and projects are kept on schedule thanks to accurate and consistent records of information across departments.

TechX is committed to supporting customers in optimizing and expanding ONECMS features with modern data technology and GenAI, with a long-term development roadmap to sustainably improve application performance. this application. Customers will benefit from the latest technological achievements to further enhance their competitiveness in the digital age. becoming one of the leading enterprises in technology application and content management in the digital age.